Frequently asked questions
What services does Goat Property Management offer?
Goat Property Management provides comprehensive property management services, including marketing your property, tenant screening, lease preparation, rent collection, property maintenance, inspections, and financial reporting. Our goal is to maximize your property’s profitability while minimizing your stress.
How do you screen prospective tenants?
We conduct a rigorous tenant screening process to ensure your property is rented to qualified tenants. This includes credit checks, rental history verification, income validation, and background checks. We aim to find reliable tenants who will treat your property with care and pay rent on time.
How are maintenance and repair issues handled?
We coordinate all maintenance and repairs on your property. Tenants submit maintenance requests through our online portal, and our trusted vendors handle repairs promptly and professionally. Owners are notified of significant repairs, and we strive to keep costs reasonable while maintaining your property’s condition.
When will I receive my rental income?
Rental income is disbursed monthly. After rent is collected and any maintenance or management fees are deducted, we deposit your funds directly into your bank account. You’ll also receive a detailed monthly statement through our owner portal.
How often do you preview my property?
We perform move-in, move-out, and periodic property reviews during a tenant’s lease term to ensure your property is being maintained.
How do you determine the rental price for my property?
We conduct a market analysis to determine the optimal rental price for your property. This analysis considers market trends, property location, features, and comparable properties in the area. Our goal is to achieve maximum rental income while keeping your property competitive in the market.
What happens if a tenant stops paying rent?
In the rare event a tenant stops paying rent, we handle the entire process, including issuing notices and coordinating legal actions if necessary. Our proactive screening process minimizes this risk, but if it occurs, we work to resolve the issue quickly to protect your investment.
Can you help me with eviction if necessary?
Yes, Goat Property Management manages the eviction process if necessary. We ensure compliance with local and state laws, serve required notices, and handle court proceedings. Our goal is to minimize disruption and secure a new tenant as quickly as possible.
What fees do you charge for your services?
Our fees vary based on the level of service and the type of property. We offer a transparent fee structure with no hidden costs. Contact us for a consultation, and we’ll provide a customized pricing plan for your property.
How do I get started with Goat Property Management?
Getting started is easy! Contact us via phone or email, and we’ll schedule a consultation to discuss your property management needs. From there, we’ll handle the setup process, including preparing your property for tenants and creating a management plan tailored to your goals.
Do you handle property marketing and tenant placement?
Absolutely! Goat Property Management uses a variety of marketing strategies, including online listings, social media, and local advertising, to ensure your property receives maximum exposure. We handle everything from showings to tenant placement, ensuring your property is rented quickly to qualified tenants.
Can I still access my property if I hire Goat Property Management?
Yes, as the property owner, you maintain full ownership and access to your property. However, for the comfort and privacy of tenants, visits to the property should be coordinated through our office to ensure compliance with lease agreements and local laws.
How do you handle emergencies at my property?
Our team is available 24/7 to handle property emergencies, such as plumbing leaks, HVAC failures, or electrical issues. We work with trusted vendors to resolve problems quickly, minimizing inconvenience for tenants and safeguarding your property.
Do I need to have insurance for my rental property?
Yes, property owners are required to have landlord insurance to protect their investment. This insurance covers property damage, liability, and other risks specific to rental properties. We recommend discussing your policy needs with an insurance professional.
Can you manage multiple properties for me?
Yes, Goat Property Management specializes in managing multiple properties for landlords. Whether you own a single rental or a large portfolio, we have the expertise and resources to manage your properties efficiently.
How do you ensure tenants are taking care of my property?
We set clear expectations for tenants at move-in and conduct regular property reviews during their lease term. Maintenance requests are monitored to ensure small issues don’t escalate, and any lease violations are addressed promptly. You’ll receive detailed inspection reports for your records.
What is your process for lease renewals?
We review tenant performance and the local rental market before offering a lease renewal. If the tenant has been responsible and market conditions allow, we may recommend a rental increase. We handle all lease renewal paperwork and communicate directly with the tenant.
What happens if a tenant breaks their lease?
If a tenant breaks their lease, we enforce the terms outlined in the agreement. This may include collecting a lease termination fee or withholding a portion of the security deposit. We’ll also begin the process of re-marketing the property to minimize vacancy time.
Do you provide financial reports for my property?
Yes, we provide detailed monthly financial statements and year-end reports through our secure owner portal. These reports include income, expenses, and account balances, making it easy for you to track your investment’s performance and prepare for tax season.
What makes Goat Property Management different from other property managers?
Goat Property Management prides itself on offering personalized, transparent, and reliable services. Our team combines over 30 years of industry expertise with cutting-edge technology to ensure your property is managed efficiently. We’re committed to providing exceptional service to both owners and tenants.
Do you offer eviction protection plans?
Yes, we offer optional eviction protection plans that cover the costs associated with the eviction process, such as legal fees and court filings. These plans provide added peace of mind in the unlikely event of tenant default.
How do you handle security deposits?
We collect and hold tenant security deposits in compliance with state laws. At the end of the lease term, the deposit is used to cover any damages or unpaid rent. Any remaining balance is returned to the tenant within the legally required timeframe.
What areas do you serve?
Goat Property Management proudly serves the greater Salt Lake City area including Sandy, Draper, South Jordan, Riverton, West Jordan and even Lehi! Whether you own properties in urban, suburban, or rural areas, we have the expertise to manage your rentals effectively.
How do you communicate with property owners?
We keep property owners informed through regular updates, monthly statements, and direct communication via phone, email, or the owner portal. Our team is always available to address your questions or concerns.
Can you help me make my property ready for rent?
Yes, we assist with getting your property rent-ready. This includes recommendations for repairs, cleaning, and any updates needed to meet safety standards and attract tenants. We also ensure compliance with local regulations to avoid delays in renting your property.
How long does it typically take to find a tenant?
The timeline to find a tenant depends on market conditions, property location, and rental price. On average, we place tenants within 1 – 3 weeks. Our extensive marketing and screening processes are designed to minimize vacancy while ensuring we secure qualified tenants.
How do you handle tenant complaints?
We take tenant complaints seriously and act promptly to address valid concerns. Our team serves as the primary point of contact, ensuring issues are resolved quickly to maintain positive tenant relations and protect your property’s reputation.
What do you do to minimize tenant turnover?
We foster tenant satisfaction by providing responsive maintenance, clear communication, and well-maintained properties. Happy tenants are more likely to renew their lease, reducing turnover and minimizing vacancy periods.
Are your services tax-deductible?
Yes, most property management fees and related expenses are tax-deductible as they are considered operational costs. We recommend consulting a tax professional to maximize deductions for your specific circumstances.
How do you handle utilities for my property?
We ensure tenants set up utilities in their name where applicable. For shared utilities or landlord-paid utilities, we monitor billing to avoid discrepancies. Any utility charges for vacant periods are billed directly to you.
Can you help me set the right rental policies?
Yes, we assist with setting fair and compliant rental policies, including pet policies, smoking restrictions, and maintenance responsibilities. These policies are clearly outlined in the lease agreement to avoid confusion.
What if a tenant damages my property?
If a tenant causes damage beyond normal wear and tear, the cost of repairs will be deducted from their security deposit. If the damages exceed the deposit amount, we pursue additional recovery options, including legal action if necessary.
How do you handle rental price increases?
We conduct annual market analyses to determine if rental price adjustments are necessary. When a price increase is appropriate, we communicate the change to tenants professionally and ensure compliance with lease terms and local regulations.
What happens if my property sits vacant?
If your property remains vacant for an extended period, we revisit the marketing strategy, assess the rental price, and provide recommendations to improve its appeal. Our goal is to minimize vacancy while ensuring a qualified tenant occupies the property.
Can I customize your management services to fit my needs?
Absolutely! Goat Property Management offers flexible service plans to fit your unique requirements. Whether you need full-service management or specific assistance with tenant placement or maintenance, we’ll work with you to create the right solution.